The BigData Chatbot solution will be particularly useful for multi-departmental enterprises which have a large number of structured documents in their collections, such as rules and regulations, procedures, contracts, specifications of essential conditions of an order, technical documentation of IT projects, etc. Thanks to the chatbot, hundreds of employees from e.g. Customer Service Departments will be able to minimise the time spent on simple and repetitive activities, such as searching for the right documents and browsing them in order to find the information the customer wants.